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Financial results are important but are often lagging indicators of performance. Intangibles, on the other hand, showcase the firm’s ability to play the game and win in the future. Here’s how board directors can set up a process to monitor and measure what really matters. |
Capital Humano Dave Ulrich Executive Excellence General Electric General Motors Harvard Business Review Harvard Business School Press human capital management Human Resource Management Human Resource Planning Jack Welch Jon Younger Kate Sweetman Kurt Sandholtz leadership brand Leadership Excellence Marshall Goldsmith New York Norm Smallwood Patricia Seemann RBL San Francisco shared mindset Six Sigma Sloan Management Review Steve Kerr Strategic HR The RBL Group United Kingdom United States Wayne Brockbank |