Mykaela Panowyk is an accomplished client success professional and business development expert with a diverse background spanning human resources, real estate, financial planning, and customer experience management. Her multifaceted expertise encompasses talent development, strategic relationship management, and organizational excellence, positioning her as a rising leader in the field of client success and human capital management.
Mykaela currently serves as Client Success Manager at The RBL Group, where she has been instrumental in driving client satisfaction and fostering strategic partnerships since February 2024. Her rapid progression within the organization—from Sales Associate to Customer Experience Representative to her current leadership role in just over two years—demonstrates her exceptional ability to deliver results and build meaningful client relationships in the human resources and organizational development space.
With a strong educational foundation, Mykaela is pursuing a Master's degree in Leadership Management from the prestigious Thunderbird School of Global Management, expected in 2025. She holds a Bachelor's degree in Business Administration and Management from Arizona State University, providing her with comprehensive business acumen that enhances her client-focused approach.
Throughout her dynamic career, Mykaela has cultivated expertise across multiple industries and functional areas. Her tenure at The RBL Group has been marked by continuous growth, starting as a Sales Associate in October 2022 and quickly advancing through customer experience roles before assuming her current client success position. Her specialization in Talent Development and Human Resource Development aligns perfectly with RBL's mission of building leadership and organizational capability.
Concurrent with her RBL responsibilities, Mykaela maintains an active real estate practice as a Real Estate Agent with My Home Group since May 2022, demonstrating her entrepreneurial spirit and ability to manage complex client relationships across different sectors. Her previous experience includes roles as Communications Coordinator, where she managed content creation and social media platforms, Real Estate Agent Recruiter, and Financial Planner specializing in Tax-Free Retirement Account Programs at Panowyk Agency in Scottsdale.
Mykaela's commitment to professional development is evidenced by her recent certifications from the Dave Ulrich HR Academy and the Leading for HR Excellence Masterclass, both issued by The RBL Group. These credentials have enhanced her expertise in Strategic HR, HR from the Outside-In, HR Strategy, and Human Capital Management, positioning her as a knowledgeable resource for clients seeking to transform their organizational capabilities.
Based in Phoenix, Arizona, Mykaela works remotely to serve clients across various industries, leveraging her diverse background in marketing, social media, financial planning, and human resources to deliver comprehensive solutions. Her ability to connect strategic organizational needs with practical implementation strategies makes her a valuable partner for organizations seeking to enhance their talent development and human capital initiatives.