Your customers’ expectations drive everything we do.

Build leaders (individual competency) and leadership (organizational capability) that increases customer and investor confidence in your ability to deliver the right results.

Transform your HR department and professionals into value-driving business partners who deliver greater value to employees, customers, and investors.

Identify and design the capabilities that drive your business and create distinctiveness with customers and competitive advantage in the marketplace.

The Human Experience Function with Norm Smallwood and Anne-Marie Law

Anne-Marie Law and Norm Smallwood discuss their efforts and results in a remarkable HR Transformation. A panel of professionals submitted their questions based on their

HR Transformation: Common Pitfalls and Tried and True Tips

Norm Smallwood shares his insights for how to make the kind of HR Transformation that will create lasting success and added value for your business.

Human Resources Competency Study Round 8 Research Report

HRCS is the largest global study on HR with over 87,000 ratings spanning 30 years.

What does the new HR Competency Model mean for me?

Key concepts to help HR professionals progress in accelerating business, advancing human capability, mobilizing information, fostering collaboration, and simplifying complexity.

Where have we been and where are we going: The HRCS Competency Model from Round 1 to Round 8

New HR Competency Model sits on the shoulders of past models to answer the question, “How can HR accelerate the business through advancing human capability?”

New HRCS 8 Competency Model Focuses on Simplifying Complexity

Results for HRCS 8 highlight a new focus on simplifying complexity, accelerating business, advancing human capability, fostering collaboration, and mobilizing information.