HR professionals must be able to articulate and shape a company’s culture. They must also be able to understand the needs of their stakeholders and translate those needs into necessary changes to the internal culture. Ensuring that the culture is aligned with stakeholder expectations not only ensures that changes stick, but creates a culture that sustains competitive advantage.
Being a culture and change champion is just one of the competencies HR professionals need to have in order to make a difference in their organizations. We’ve found in our research that there are nine competency domains that define effective HR. If you’re interested in learning more about these domains, or in seeing how your HR professionals measure up, click here.